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Detailed Grumble

Faulty treadmill
Vivotion V2000 treadmill bought January 2007 does not work. Corresponded by e-mail 5/6 times, telephoned several times they promise to exchange but never come to collect. Kybotech have not responded to my last e-mail of the 29/06/07

Posted By : Steve Boast boast | Against : Kybotech | Type : Product | Date : 7/11/2007 7:50:26 AM

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Dear Customer, We are aware of the issues that we had over the last few months. The business has recently put in place a new management structure including new, experienced customer support professionals who are more than happy to help resolve any issues you may have regarding service. This has had the benefit of dramatically reducing call waiting times on our phone lines and our email support service. Please note, the correct route for communication with us is on 08712300380 and the correct email address is productsupport@kybotech.co.uk. Thank you. Kybotech Webmaster

Posted By : Kybotech Webmaster | Posted Date : 10/8/2007 5:08:13 AM

One more try for the upload

Posted By : Jerry Pacheco | Attached File(s) | Posted Date : 7/11/2007 2:13:23 PM

Now this is funny

Posted By : Jerry Pacheco | Attached File(s) | Posted Date : 7/11/2007 2:06:31 PM

Most treadmills have smaller motors than they really need. I have read consumer reports about tread mills and found that if you are over 220 pounds and elect to buy an ecomomy treadmill you may end up with a burned out motor after a few miles. I do know that the treadmills being sold at sams and costco have larger than normal mortors as part of their special package and buying arrangments. Goodluck getting your money back.....Cause most of us buying treadmills are over 220 pounds......which is why we need to buy a treadmill in the first place....Am I right hey oh!

Posted By : Jerry Pacheco | Attached File(s) | Posted Date : 7/11/2007 2:05:47 PM

Vote.... whats your verdict?

agreeneutraldisagree

Your IP : 38.107.191.92

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