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Grumble Status :
Open
| Detailed Grumble |
cancelling a mobile phone company account
Each time my son has a contract with a mobile phone company, at the end of the contract we have problems cancelling it. Yes you can cancel by phone, but do they do it? NO THEY DONT. I rang one company four times and still there was no record of the cancellation, and continued to take monthly payment from his bank account. I even cancelled the direct debit, but then got a letter to say a collections agent had been given the details and where trying to collect payment, if i did not they would add charges. So in other words the companies want your business, but are not interested in service.
http://mygrumble.societyforum.net/forum.htm
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| Posted By : mike roberts | Against : mobile phone companies | Type : Service |
Date : 1/5/2009 6:02:30 AM |
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